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Articles for and about the Online Retailer

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Several ways to engage with your customers

#customerengagement #clientsatisfaction Only 36% of marketing executives feel they’re effectively leveraging transactional or triggered emails to engage the customer, which means 64% are not. Yet regardless of company size or the nature of your business, as much as 80% of future revenue will come from 20% of existing customers. Not new customers, existing customers. For any business, these are your most important customers. Customer Service Several practices I personally use,

 

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